Solutions Architect at Insider One responsible for technical onboarding and integration of SaaS platform across strategic accounts. Collaborating with clients and internal teams to drive successful implementation.
About the role
- Solutions Engineer at KAYAK part of Booking Holdings. Predominantly focusing on customer evaluations and demonstrating solutions for KAYAK for Business.
Responsibilities
- Be a product expert on K4B, including features, integrations, limitations, and roadmap direction
- Lead technical and product discovery with upcoming and prospective customers to understand corporate travel needs, workflows, and constraints
- Deliver tailored demos to prospective and upcoming customers, showing how K4B’s capabilities meet policy controls, restrictions, traveler experience, and integration needs
- Design solution recommendations that align customer requirements with K4B product capabilities
- Translate customer needs into clear product and technical requirements for internal teams
- Collaborate with Product Managers to validate use cases, identify gaps, and structure roadmap priorities
- Partner with Engineering to assess feasibility, development effort, technical tradeoffs, and implementation approaches
- Support pilots and technical evaluations post sale prior to customer onboarding
- Own the scope handoff to Implementation team, documenting solution context, requirements, and success criteria
- Participate in internal handoff meetings to align on scope, timelines, and risks prior to customer onboarding
- Help define implementation paths, onboarding plans, and success criteria prior to deal close
- Represent customer needs in internal discussions
- Contribute to improving demo environments, documentation, and pre-sales tooling
Requirements
- 3+ years of experience as a Solutions Engineer, Sales Engineer, or similar role supporting B2B or SaaS products
- Experience in corporate travel, expense management, or travel management platforms
- A track record of quickly learning products and confidently representing them to customers
- Strong experience demoing products to business, technical, and executive stakeholders
- Ability to conduct consultative discovery and map business needs to product solutions
- Solid understanding of web technologies (APIs, integrations, authentication, data flows)
- Comfort discussing system behavior and architecture at a high level
- Experience working cross-functionally with Product, Sales and Engineering teams
- Experience supporting enterprise customers or complex sales cycles
- Clear communication, presentation, and storytelling skills
- A collaborative, problem-solving and analytical mindset
- Familiarity with policy enforcement, reporting, or enterprise workflows
- Experience with integrations into HR, SSO, or expense systems
- Ability to read or write code (Java, JavaScript, SQL, etc.)
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Flexible hours and ability to work from home 1 or 2 days per week
- Generous retirement plans
- Awesome health, dental and vision insurance plans with flexible spending accounts
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to HeadSpace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- No meeting Fridays
- Universal paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
- Free lunch 2 days per week
- Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more
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Degree requirement
No Education Requirement
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