Senior Principal Specialist Solution Architect at Red Hat creating functional plans for technological advancements in IT automation. Leading teams and driving strategic initiatives across APAC.
About the role
- Technical Solutions Engineer handling complex SaaS implementations for legal technology. Collaborating closely with sales to translate operational requirements into technical solutions.
Responsibilities
- Partner with Account Executives to translate operational requirements into scalable technical solution designs.
- Configure tailored demo and POC environments, including workflows, automations, templates, and integrations.
- Lead technical discovery conversations and confidently present platform capabilities to IT, Finance, Operations, and Practice Management stakeholders.
- Design and demonstrate integrations with systems such as iManage, NetDocuments, Microsoft 365, financial platforms, and reporting tools.
- Provide API-level guidance and architectural insight into platform extensibility, security, data residency, and compliance.
- Support data migration planning, mapping, validation, and reconciliation from legacy practice management systems.
- Contribute to technical RFP/RFI responses, documenting configuration, integration, and feasibility requirements.
- Maintain clear documentation of solution designs, recurring technical requirements, and identified product gaps.
- Collaborate closely with Product and Engineering to validate integration scope and extend platform functionality where required.
- Continuously identify improvements to technical sales processes, collateral, and cross-functional collaboration.
Requirements
- 5+ years’ experience in a Technical Consultant, Solutions Engineer, or similar SaaS implementation role supporting mid-to-large firms.
- End-to-end SaaS implementation experience, including discovery, configuration, testing, training, and go-live support.
- Strong data migration experience from legacy systems into modern SaaS platforms (cleansing, mapping, validation, reconciliation).
- Deep knowledge of API integrations, middleware, and connecting SaaS platforms to DMS, finance, CRM, and reporting systems.
- Experience configuring complex workflows, automation, approval hierarchies, and compliance controls.
- Ability to confidently engage Partners, COOs, CFOs, IT Directors, and Practice Managers.
- Experience implementing legal technology or practice management systems.
- Cloud architecture, middleware, or workflow automation expertise (Power Automate, PowerBI, Zapier, etc.).
- Project management certifications (PRINCE2, PMP, Agile/Scrum).
- Formal qualifications in Computer Science, Information Systems, or related disciplines.
- Experience in legal or professional services environments.
- Suitable Employment Check (Background, Work Eligibility).
Benefits
- Hybrid Work Flexibility: Enjoy a blend of in-office and remote work to suit your lifestyle.
- Modern Offices: Work in a central location with great coffee and even better company.
- Inclusive, Supportive Culture: Work with a genuinely friendly team that values collaboration and authenticity.
- Relaxed Dress Code: Be yourself and dress comfortably, while respecting the nature of our workplace and your teammates.
- Birthday Leave: Celebrate your big day with a day off, just for you.
- Unlimited Leave: Take the time you need to recharge, without the stress of counting days. We trust our team to balance flexibility with responsibility.
- Regular Team Events: From lunches to trivia competitions, we like to keep things social.
- Professional Development: Access to training, mentoring and internal growth opportunities.
Job title
Job type
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