Field technician performing maintenance and technical support tasks at Kardex Remstar. Ensuring excellent service and customer satisfaction for automated warehouse solutions.
Responsibilities
Diverse onderhouds- en technische ondersteunings- werkzaamheden uitvoeren voor geïnstalleerde apparatuur en systemen
Bepalen wanneer producten moeten worden gemoderniseerd of vervangen, problemen oplossen en bijdragen aan het verhelpen van storingen
Installeren, configureren, kalibreren en repareren van technische producten en systemen op de klantlocaties, met name Autostore systemen
Klanten trainen op operationeel en onderhoudsgebied, gezondheid en veiligheid
Zorg voor administratieve beheertaken (rapportage, persoonlijke inventaris van reserveonderdelen, enz.)
Diagnoses opstellen, ook op afstand, telefonisch of via een andere verbinding
Periodieke storingsdiensten draaien
Onze producten en diensten onder de aandacht van de klant brengen en zorgen dat het klantenservicepersoneel voldoende is geïnstrueerd
Requirements
Opleiding WTB/ Electrotechnisch/ Electronica diploma of vergelijkbare ervaring opgedaan
Natuurlijk affiniteit voor klantcontact en werkt graag in het veld
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