About the role

  • Specialty Pharmacy Patient Financial Counselor providing financial advocacy for patients' specialty medication needs. Requires coordination with insurance providers and excellent customer service skills.

Responsibilities

  • Responsible for acting as a financial advocate for patients regarding access to specialty prescription medications.
  • Securing authorization for the medication through the patient's prescription insurance.
  • Seeking copay assistance options for patients and seeking free drug from manufacturer programs for uninsured and underinsured patients.
  • Provides excellent customer service to communicate prescription costs and insurance requirements with patients.
  • Follows up with insurance companies on denials and insurance inquiries as needed to resolve the account.
  • Seeks out copay assistance for specialty prescriptions and applies on behalf of the patient when possible.
  • Communicates effectively with pharmacists and clinic staff regarding insurance issues.

Requirements

  • High School Graduate plus 3-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
  • OR Associates Degree in a related field of study from an accredited college or university plus 1-year of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions.
  • Must be able to type 45 wpm.
  • 1 or more years of experience using Microsoft Word, Excel or a related computer program.

Benefits

  • no weekend commitment
  • Two day hybrid work schedule option is available after initial training is complete
  • Ability to accommodate 100% onsite if preferred

Job title

Specialty Pharmacy Patient Financial Counselor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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