Lead Residential Counselor providing support to individuals with behavioral conditions in a residential setting. Collaborating with staff, families, and the community to enhance quality of life.
About the role
- Behavioral Health services provider delivering support to callers entering Mercy Health Care system. Enhance caller experience through knowledge of health issues and community resources.
Responsibilities
- Provides Behavioral Health services for callers
- Enhances callers' entrance into Mercy Health Care
- Performs duties and responsibilities in line with Mercy's mission, values, and ethical standards
Requirements
- Bachelor's degree required in social work or counseling
- Ability to communicate orally and in writing
- Basic phone skills
- Ability to listen and understand complex situations
- Understanding of behavioral health issues, facility programs, insurance information, and community resources
Benefits
- medical coverage
- dental coverage
- vision coverage
- paid time off
- tuition support
- matched retirement plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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