Head of Technology leading AI Business Solutions at Kainos, directing technical strategy and architectural leadership across Dynamics 365 and Power Platform.
Responsibilities
Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft’s roadmap
Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services
Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted
Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio
Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods
Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence
Lead capability uplift across Dynamics, Power Platform, integration and AI-aligned skills, ensuring the practice remains current with certification and best practice
Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning
Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed
Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation
Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design
Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients
Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity
Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities
Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner
Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards
Offer delivery assurance and oversight on high-impact programme or technical escalations
Support delivery teams in resolving complex technical challenges and promote a proactive problem-solving culture
Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability
Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI-enabled capabilities
Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions
Promote continuous improvement across engineering approaches, solution design and delivery methods
Contribute to thought leadership through internal knowledge sharing, technical write-ups, customer briefings or speaking engagements where appropriate
Requirements
Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem
Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads
Proven experience shaping enterprise-scale solutions and guiding technology choices through design, roadmap and delivery phases
Strong architectural grounding and practical experience leading complex programmes or multi-team implementations
Demonstrated ability to influence senior stakeholders, communicate clearly with C-level audiences and guide strategic technology decisions
Experience developing, coaching and mentoring technical talent, with a track record of building high-performing technical teams
Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi-sector exposure
Strong commercial awareness and the ability to balance technical integrity with business outcomes
Experience contributing to or assuring pre-sales activity, including shaping solutions, estimates and technical elements of proposals
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