Hybrid Head of Technology – AI Business Solutions

Posted 4 weeks ago

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About the role

  • Head of Technology leading AI Business Solutions at Kainos, directing technical strategy and architectural leadership across Dynamics 365 and Power Platform.

Responsibilities

  • Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft’s roadmap
  • Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services
  • Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted
  • Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio
  • Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods
  • Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence
  • Lead capability uplift across Dynamics, Power Platform, integration and AI-aligned skills, ensuring the practice remains current with certification and best practice
  • Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning
  • Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed
  • Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation
  • Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design
  • Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients
  • Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity
  • Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities
  • Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner
  • Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards
  • Offer delivery assurance and oversight on high-impact programme or technical escalations
  • Support delivery teams in resolving complex technical challenges and promote a proactive problem-solving culture
  • Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability
  • Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI-enabled capabilities
  • Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions
  • Promote continuous improvement across engineering approaches, solution design and delivery methods
  • Contribute to thought leadership through internal knowledge sharing, technical write-ups, customer briefings or speaking engagements where appropriate

Requirements

  • Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem
  • Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads
  • Proven experience shaping enterprise-scale solutions and guiding technology choices through design, roadmap and delivery phases
  • Strong architectural grounding and practical experience leading complex programmes or multi-team implementations
  • Demonstrated ability to influence senior stakeholders, communicate clearly with C-level audiences and guide strategic technology decisions
  • Experience developing, coaching and mentoring technical talent, with a track record of building high-performing technical teams
  • Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi-sector exposure
  • Strong commercial awareness and the ability to balance technical integrity with business outcomes
  • Experience contributing to or assuring pre-sales activity, including shaping solutions, estimates and technical elements of proposals

Benefits

  • Health insurance
  • Professional development opportunities

Job title

Head of Technology – AI Business Solutions

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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