Senior Director leading PMO and aligning engineering operations at TNS. Overseeing governance and delivery across technology initiatives with a focus on strategic partnership with the CTO.
About the role
- Chief Technical Officer at Doctor Care Anywhere managing platform architecture and engineering delivery. Responsible for AI strategy, operational excellence, and team leadership in telehealth services.
Responsibilities
- Full accountability for platform architecture, engineering delivery, AI strategy, technical governance, system financials and the technology talent that makes it all happen.
- You’ll be heavily KPI’d on reliability, speed of delivery, platform quality and the measurable impact of your technology choices.
- Platform Ownership: You own DCA’s platform end-to-end — performance, stability, cost, security, compliance and every architectural decision that matters.
- Engineering & Delivery: High-velocity, high-quality engineering with predictable delivery, clear KPIs and rock-solid QA.
- AI at the Core: Embed AI across our engineering tooling, platform capabilities and patient and clinician journeys. Make AI the accelerant, not an afterthought.
- Rebuild & Modernise: Drive our platform modernisation, cloud-native re-architecture and technical roadmap with a bias for action.
- Operational Excellence: Uptime, resilience, incident reduction, automation and continuous improvement — owned and delivered.
- People & Culture: Lead, grow and inspire a high-performing technology function. Build the team DCA needs today and for the future.
Requirements
- Proven technology leadership at CTO or equivalent executive level, ideally within a high-growth digital business.
- Minimum 8 years’ experience in senior technology leadership roles, including direct ownership of platform architecture and engineering delivery.
- Demonstrated success driving large-scale platform modernisation and cloud-native transformation programmes.
- Experience leading complex technology functions within a cloud-based Microsoft ecosystem (e.g. Azure, Dynamics 365, Sentinel)...or equivalent enterprise platforms
- Strong commercial acumen with experience managing technology budgets, vendor relationships and third-party development partnerships.
- Deep understanding of AI, machine learning and intelligent automation, with a track record of embedding these in product and engineering contexts.
- Experience leading and scaling diverse, multi-disciplinary technology teams across internal and external resources.
- Experience working in healthcare, regulated or mission-critical digital environments.
- Background in clinical-facing technology products or digital health platforms.
- Experience establishing or maturing an AI strategy and governance framework at organisational level.
- Exposure to board-level technology governance, risk management and enterprise security frameworks
Benefits
- Doctor Care Anywhere subscription: For you and 5 of your loved ones, Get ready to enjoy health consultations on the go!
- Company Bonus: We love rewarding our team for their dedication and achievements.
- 25 Days Holiday + Bank Holidays: You've earned it! Enjoy time off to recharge, explore, and make incredible memories.
- Birthday Day Off: Go and celebrate however you like!
- Buy' up to 5 days of additional annual leave (FTE) as part of our focus on health and wellbeing
- Charity Days: Join us in giving back to the community! We're all about making a difference together.
- Enhanced Maternity and Paternity Pay: We've got your back with extra support during this special time.
- Bike2Work Scheme: We love an eco-friendly commute!
- Cross-Team Collaboration Opportunities: Join the fun in our autonomous work environment with plenty of chances to collaborate and shine.
- Hybrid Working: An agile and autonomous hybrid work environment.
- Development Opportunities: Get ready to grow, learn, and make strides in your career!
- 30-Day Work Abroad Allowance: Take your laptop overseas and work for up to 30 days a year.
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