Internal Audit Manager leading risk and control reviews for dLocal’s Brazilian entities, influencing decisions in a highly regulated environment.
About the role
- IT Support Manager ensuring smooth IT operations for Justaddsugar. Assisting with technical requests, managing tools, and supporting users during onboarding and offboarding.
Responsibilities
- Point of contact for all technical questions, such as login issues, Apple IDs, Google Workspace and Slack
- Support during onboarding and offboarding, including creating and deleting user accounts
- Management of the tool stack (Asana, Moco, Dashlane, etc.)
- Basic device management (MacBooks, iPhones, possibly MDM)
- First-level support for issues like “Slack not working” or “Google Drive acting up”
- Coordination with external IT service providers for complex problems
- Documentation of IT processes and workflows and creation of user guides
Requirements
- Strong knowledge of macOS and Google Workspace, plus basic Slack administration
- Ability to work in a structured way and the patience to handle a variety of requests
- Strong IT aptitude
- Ability to explain IT topics clearly to non-technical users
- Knowledge of IT security best practices and how to protect data and systems
Benefits
- Free beverages such as coffee and soft drinks, plus fruit and snacks
- Hybrid working—whether from home, our Hamburg office, or fully remote
- Company pension scheme
- Access to the mental health platform OpenUp, corporate fitness program, and a subsidy for the Deutschlandticket (public transport pass)
- We love dogs!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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