Site Manager overseeing strategic execution and operational excellence at Concentrix. Leading management, resource allocation, and workflow strategies in a growing call center environment.
About the role
- Senior Marketplace Manager responsible for strategic Amazon operations across Germany and EU markets. Focusing on growth, performance, and collaboration with internal teams and Amazon partners.
Responsibilities
- As (Senior) Marketplace Manager Amazon, you are responsible for the strategic and operational management of our Amazon business in Germany and other European marketplaces.
- In this key role, you combine analytical thinking with operational excellence to ensure sustainable growth, increased sales, and brand presence on Amazon.
- You will work closely with internal teams such as Marketing, Product Management, Supply Chain and external partners, acting as the central point of contact for Amazon.
- End-to-end strategic and operational management of our Amazon Vendor business (Vendor Central) in Germany and additional EU marketplaces.
- Revenue, forecast and P&L responsibility including sales and demand planning in close coordination with Supply Chain and Amazon.
- Analysis and management of relevant KPIs (sell-in, sell-out, availability, contribution margin, conversion rate, ROAS etc.) for continuous performance optimization.
- Assortment management on Amazon: selection, launch, maintenance and optimization of the product portfolio including buy box, pricing and availability management.
- Responsibility for Amazon retail readiness: product data quality, A+ Content, Brand Store, SEO-optimized listings and international content rollouts.
- Planning, implementation and optimization of Amazon Advertising activities (e.g. Sponsored Products, Sponsored Brands, Sponsored Display) in collaboration with internal or external partners.
- Close collaboration with Amazon Vendor Managers as well as management of negotiations on terms, promotions and marketing activities.
- Conducting market, competitor and customer analyses to identify growth potentials and new business opportunities.
- Management and optimization of process-oriented interfaces between Product Management, Marketing, Logistics, IT and Finance.
Requirements
- Successfully completed degree in Business Administration, E-commerce, Marketing or a comparable field.
- At least 3 years of relevant professional experience in the Amazon environment, ideally as an Amazon Vendor Manager or in a comparable role.
- Excellent knowledge of Amazon Vendor Central, ideally supplemented by experience with Amazon Advertising and content optimization.
- Strong analytical skills and experience in KPI-driven management and data-driven decision-making.
- Experience in forecasting, sales and revenue planning as well as handling complex reporting.
- Strong communication and negotiation skills when dealing with internal stakeholders and Amazon contacts.
- Fluent German and English skills, both written and spoken.
- High degree of personal responsibility, structured way of working and a strong understanding of scalable processes and growth.
Benefits
- A special job in an exceptional working atmosphere.
- Exciting, varied, challenging, international.
- You will contribute to building an innovative and fast-growing jewelry company.
- You will be closely involved in many decisions and can implement your ideas freely.
- There are almost no limits to the development of your personal skills and responsibilities.
- A secure job in a permanent employment contract.
- Flexible workplace arrangement with office presence and home office.
- Attractive working environment in Hamburg Winterhude with very good transport links.
- Development opportunities (seminars, further training, etc.)
- A subsidy for the Deutschlandticket.
Job title
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