Travel Sales Consultant at Journey Beyond, delivering comprehensive travel experiences and exceptional customer service in tourism across multiple communication platforms.
Responsibilities
Deliver a comprehensive travel experience service that exceeds guests’ expectations
Offer exceptional customer service through phone, email, and webchat
Provide guests with information and personalized solutions
Achieve individual and team KPIs alongside being a product ambassador
Requirements
Passionate about the tourism industry
Excellent communication and interpersonal skills
Computer savvy and eager to learn new systems
Exceptional attention to detail
Problem-solving skills
Ability to work under pressure and manage a high-volume workload
Previous experience in a similar role (desirable but not mandatory)
Familiarity with reservations systems (highly desirable but not mandatory)
Benefits
An extensive onboarding and training program
Flexibility to work across a 7-day roster cycle
One day a week work from home options after passing probation
Generous discounts on Journey Beyond travel and experiences
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