UK Contracts Manager leading fire suppression installations and ensuring high-quality service across the UK. Working closely with customers and managing teams for successful project delivery.
Responsibilities
Work closely with key customers and manage major commercial projects in UK city centres
Lead Project Site Managers, Engineers and subcontractors on site
Ensure seamless installation, customer satisfaction, and project performance
Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
Drive growth and development opportunities for our employees
Lead and drive initiatives within installation teams
Take responsibility for delivery, quality, health & safety, and financial performance
Manage your own financial work bank, focusing on optimisation and cost management
Build and maintain strong customer relationships
Maximise project margins with support from Quantity Surveyors
Maintain close working relationships with Regional Install teams
Monitor and advise on defects or scope deviations
Implement procedures, brief staff, and ensure best practice
Plan and schedule manpower and equipment to meet deadlines and budgets
Ensure documentation is accurate and completed on time
Conduct safety and quality audits
Identify training needs through performance assessments and appraisals
Monitor budgets, prepare reports, and manage debt disputes with Credit Control
Conduct installation pre-bid reviews and configure complex systems
Troubleshoot and resolve technical issues during installations
Provide technical support and verify system functionality
Train clients on system operation and maintenance
Collaborate with sales, engineering, procurement, design, and project management
Contribute to continuous improvement and process efficiency
Support growth by identifying market trends and margin opportunities
Assist with customised solution design
Support regional management in quality, health & safety, and financial delivery
Requirements
Technical expertise in installing, configuring, and troubleshooting complex systems
Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
Excellent problem-solving, organisational, and communication skills
Attention to detail in installation and documentation
Willingness to travel regularly across the UK
Full UK driver’s licence
Preferred: Knowledge of fire legislation and standards
Experience in fire suppression industry regulations and fixed system planning
Background in leading and coaching teams
Benefits
Competitive salary, company car and bonus
25 days paid holiday plus bank holidays and sick pay
Hybrid working
Private medical cover
Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
Extensive product and on-the-job/cross-training opportunities with outstanding resources available
Encouraging and collaborative team environment
Career development through various career ladders including Customer Service
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