Branch Manager (Safe) managing a high performing team at Wells Fargo. Responsible for coaching, resolving issues, and driving growth in the business while maintaining customer focus.
About the role
- UK Contracts Manager leading fire suppression installations and ensuring high-quality service across the UK. Working closely with customers and managing teams for successful project delivery.
Responsibilities
- Work closely with key customers and manage major commercial projects in UK city centres
- Lead Project Site Managers, Engineers and subcontractors on site
- Ensure seamless installation, customer satisfaction, and project performance
- Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
- Drive growth and development opportunities for our employees
- Lead and drive initiatives within installation teams
- Take responsibility for delivery, quality, health & safety, and financial performance
- Manage your own financial work bank, focusing on optimisation and cost management
- Build and maintain strong customer relationships
- Maximise project margins with support from Quantity Surveyors
- Maintain close working relationships with Regional Install teams
- Monitor and advise on defects or scope deviations
- Implement procedures, brief staff, and ensure best practice
- Plan and schedule manpower and equipment to meet deadlines and budgets
- Ensure documentation is accurate and completed on time
- Conduct safety and quality audits
- Identify training needs through performance assessments and appraisals
- Monitor budgets, prepare reports, and manage debt disputes with Credit Control
- Conduct installation pre-bid reviews and configure complex systems
- Troubleshoot and resolve technical issues during installations
- Provide technical support and verify system functionality
- Train clients on system operation and maintenance
- Collaborate with sales, engineering, procurement, design, and project management
- Contribute to continuous improvement and process efficiency
- Support growth by identifying market trends and margin opportunities
- Assist with customised solution design
- Support regional management in quality, health & safety, and financial delivery
Requirements
- Technical expertise in installing, configuring, and troubleshooting complex systems
- Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
- Excellent problem-solving, organisational, and communication skills
- Attention to detail in installation and documentation
- Willingness to travel regularly across the UK
- Full UK driver’s licence
- Preferred: Knowledge of fire legislation and standards
- Experience in fire suppression industry regulations and fixed system planning
- Background in leading and coaching teams
Benefits
- Competitive salary, company car and bonus
- 25 days paid holiday plus bank holidays and sick pay
- Hybrid working
- Private medical cover
- Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
- Extensive product and on-the-job/cross-training opportunities with outstanding resources available
- Encouraging and collaborative team environment
- Career development through various career ladders including Customer Service
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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