International Assignment Consultant at Cartus provides relocation process guidance and customer service in São Paulo, Brazil. Involves coordination of assignment activities and assignee support.
About the role
- Advanced Surgical Consultant supporting Cardiac Surgeons and Heart Failure Cardiologists in Boston South, MA - Hartford, CT region. Responsible for educating and supporting patients and healthcare providers on the Impella device.
Responsibilities
- Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
- Full customer immersion (ie. input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
- Device expertise and support on Impella to assist with the adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
- Surgical implant and unit support readiness including training and education at existing sites.
- Internal collaboration with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, as well as with R&D.
- Participate in On Call support rotation.
- Maintain contact with all customers to evaluate clinical and educational needs.
- Performs device training on full Impella Device line-up.
- Be a functional expert and provide advanced acumen on the durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
- Cultivates close relationships with strategic business partners and key opinion leaders.
Requirements
- If a Bachelor of Science in Nursing Degree, must have 5+ years of direct patient care in a cardiac transplant, ECMO or LVAD center CVICU or direct (at the table) experience in CVOR.
- If advanced degree, 3+ years of direct patient support in a cardiac transplant, ECMO or LVAD center CVICU or CVOR.
- Direct patient management experience (not including experience as an Abiomed field clinical) in a cardiothoracic ICU caring for post-op tMCS (including Impella devices, CentriMag and/or ECMO) or Durable MCS (including HeartMate, HeartWare, and/or Berlin Heart).
- Confidence, expertise and familiarity of cardiac surgery and OR protocol.
- Willingness to travel.
- Availability to take call for emergent patient care.
- Ability to work in a team environment.
- A valid driver's license issued in the United States.
Benefits
- medical
- dental
- vision
- life insurance
- short and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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