MedTech Field Service Technician involved in implementing Pyxis systems in healthcare environments. Responsibilities include hardware installation, troubleshooting, and staff training across multiple locations.
About the role
- Intern of service in the Engineering Laboratory at LitePoint, processing orders and supporting service operations with customer equipment returns.
Responsibilities
- Process orders in the booking system and support the end-to-end order-to-invoice process.
- Generate and assign RMA (Return Material Authorization) numbers for customer equipment returns.
- Maintain accurate and up-to-date records of all service transactions.
- Liaise with local courier and express companies to arrange pickups, deliveries, and shipment tracking.
- Perform parts inventory checks to support service activities.
- Prepare service reports and documentation as required.
- Support service engineers in coordinating and performing calibration and repair services.
- Provide general administrative and coordination support to the Service team.
Requirements
- Bachelor’s degree in electrical engineering, Computer Science, Supply Chain, Business Management, or a related field.
- Strong interest in service operations, order processing, and customer support activities.
- Good communication and coordination skills; able to work well with internal teams and external partners.
- Excellent attention to detail and accuracy in data entry and documentation.
- Proficient in Microsoft Office; RF experience or knowledge will be a plus.
- Eager to learn, proactive, and able to work in a fast-paced, team-oriented environment.
- Available to commit at least 3 working days per week
- 1 year Intern period
Benefits
- Teradyne offers a variety of robust health and well-being benefit programs, including medical claims, group insurance, retirement plans, paid vacation & holidays, tuition assistance programs, and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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