Directeur académique de la restauration chargé de moderniser l’offre pour le Crous de Nice - Toulon. Supervisant l’activité restauration universitaire et garantissant la sécurité sanitaire.
About the role
- Director Service Recovery overseeing rail service recovery team at Sydney Trains. Managing operations and delivering transformational change in a high-pressure environment with a focus on customer satisfaction.
Responsibilities
- Provide direction and lead the service recovery team.
- Manage effective and safe operation of the network and recovery of network performance.
- Establish and maintain governance frameworks, systems, and processes for service operation.
- Ensure communication of service recovery and transport plans to customer facing teams.
- Collaborate with internal stakeholders to achieve strategic and operational performance objectives.
Requirements
- Extensive and demonstrated operational experience in driving continuous improvement within a rail environment or equivalent industry based operational function.
- Extensive knowledge and experience in rail operations and operational risk.
- Understanding of command and control structure.
- Strong understanding of customer orientation and operational service delivery demands.
- Experience in a senior leadership role within a rail operations environment.
- Demonstrated experience leading the delivery of transformational change and capability uplift.
Benefits
- Flexible work options may be available
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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