Onsite Director – Incident Management

Posted 4 days ago

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About the role

  • Director of Incident Management leading incident management operations at Sydney Trains. Overseeing the delivery of effective incident response and performance improvement initiatives for the rail network.

Responsibilities

  • Provide direction and lead the incident management team
  • Manage incidents, emergencies, and events impacting network performance and customer journeys
  • Establish and maintain robust governance frameworks, systems, and processes for safe operation
  • Lead performance improvement initiatives and develop strategies to reduce incidents and recovery times
  • Collaborate with internal stakeholders to achieve strategic and operational performance objectives

Requirements

  • Extensive operational experience in managing end-to-end incident management process
  • Knowledge and experience in rail operations and operational risk
  • Experience in senior leadership role within rail operations environment
  • Demonstrated experience leading transformational change and capability uplift

Benefits

  • Flexible work options may be available

Job title

Director – Incident Management

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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