Service Architect managing client relationships and service management capabilities for various projects across the United Kingdom. Leading proposal development and providing advisory services in a collaborative environment.
About the role
- Business Architect working with Transport for NSW. Analyzing business operations and designing strategic architecture.
Responsibilities
- Provide strategic insights by analysing business operations from multiple perspectives to support informed decision‑making.
- Design and maintain business architecture models (business capabilities, value streams, information maps etc.) that guide plans to achieve strategic and operational objectives.
- Align business strategy with operations, technology, and processes to ensure cohesive and integrated outcomes.
- Apply Business Architecture practices across both enterprise‑level strategy and individual initiatives.
- Support transformation programs by connecting organisational interdependencies and enabling effective change.
- Lead and mentor stakeholders through ambiguity, influencing decisions and building strong relationships.
- Analyse complex business requirements and translate them into clear, actionable specifications and models.
- Collaborate with diverse stakeholders, managing conflicting priorities and driving alignment across the organisation.
Requirements
- Extensive experience applying Business Architecture frameworks such as BIZBOK.
- Familiarity with the TOGAF ADM, or other Enterprise Architecture Frameworks.
- Strong knowledge of business analysis frameworks including BABOK, OOAD/UML, BPM, and related methodologies.
- Proficient in process and decision modelling using BPMN and DMN.
- Proven ability to interpret complex business requirements and produce clear technical documentation.
- Demonstrated experience supporting business transformation and large‑scale change initiatives.
- Strong leadership, negotiation, and stakeholder‑management skills, with the ability to navigate ambiguity.
- Ability to manage competing priorities in fast‑changing environments while balancing project and operational demands.
Benefits
- Flexible and hybrid work options
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