Hybrid P&O Solutions Analyst – Recruiting & Onboarding

at Mars

• Job title: P&O Solutions Analyst – Recruiting & Onboarding
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Queretaro, Mexico

About the role

• P&O Solutions Analyst managing HR system configurations for Mars while supporting Workday solutions. Collaborating with diverse teams to ensure effective testing and documentation.

Responsibilities

• Work closely with the Solutions Managers and business teams to understand functional requirements and execute them through successful configuration, testing and deployment with required documentation.
• Manage the ServiceNow ticketing queue, review for priority, reassign to other team members, intake with customers to understand the problem, design solutions.
• Review Workday releases for related features and functionalities to build knowledge and skills to support configuration efforts in conjunction with technical resources.
• Develop test cases and data mining/staging, peer review the work of other configurators, align testing processes by developing unit test scripts.
• Provide production support for escalated issues and respond to issues and incidents on a timely manner.
• Build, test, and deploy Workday configuration for the assigned functional areas.
• Prepare technical documentation and ability to support testing from development till post-production support.
• Proactively engage in the remediation of issues such as code quality, pattern mismatch, and security issues related to the code/configuration.
• Build capability in additional areas of WD proactively and train other resources to support Workday configurations as needed.
• Act as project manager when required, able to maintain a project plan, create status reports and escalate issues/risks proactively to appropriate team members and leadership.
• Engage in the remediation of issues such as code quality, pattern mismatch, and security issues related to the code/configuration.
• Ensure P&O data, processes, governance, and system compliance.

Requirements

• University Degree or equivalent work experience.
• 2-4 years of professional experience in HR Systems, HRIS, HCM experience.
• Functional knowledge of the Workday system is beneficial, but not a must have.
• Robust problem-solving skills; knowledge of configuration, testing and implementation techniques.
• Strong written and verbal communication skills.
• Fluent English.

Benefits

• Work with diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company.
• Strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.