People Operations Specialist managing HR operations and employee experience for global teams. Focused on operational excellence from hire to retire, supporting regions primarily in India and APAC.
KL
Hybrid People & Capability Advisory Team Leader
Posted 4 months ago
About the role
- People & Capability Advisory Team Leader managing HR advisory processes for Kmart Group. Leading a team to provide high-quality HR advice and compliance oversight.
Responsibilities
- Lead, coach, and support the Tier 1 Advisory team to deliver high‑quality, consistent HR advice.
- Oversee workplace matters and case management, acting as the escalation point for complex or sensitive issues.
- Ensure compliance with employment legislation, organisational policies, and governance frameworks.
- Monitor case trends, risks, and performance metrics, providing insights and reporting to senior leaders.
- Drive continuous improvement initiatives, including policy refinement, process optimisation, and capability uplift.
- Support the delivery of HR projects, change initiatives, and advisory service enhancements.
- Build strong relationships with internal stakeholders, fostering collaboration across P&C and the wider business.
- Promote a culture of learning, knowledge sharing, and high performance within the team.
Requirements
- A Diploma in HR or a related discipline (Advanced Diploma or postgraduate study highly regarded).
- 3–5 years’ experience in HR, employee relations, or advisory roles, ideally at a senior or specialist level.
- Strong knowledge of employment law, industrial relations, and case management processes.
- Demonstrated leadership capability, including coaching, mentoring, and developing team members.
- Experience managing complex workplace issues, investigations, and dispute resolution.
- Proficiency with cloud‑based HR systems, particularly SuccessFactors, and case management platforms.
- Strong analytical skills with experience using tools such as Excel or Power BI to interpret trends and performance data.
- Experience leading or contributing to HR projects, continuous improvement initiatives, or change management activities.
Benefits
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
- We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
- We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Great career opportunities across the broader Wesfarmers Group
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