Digital Shelf and Marketing Operations Specialist supporting digital enablement for healthcare technology. Managing ecommerce operations, legal compliance, and stakeholder collaboration in a hybrid role.
About the role
- Overseeing IFU project management and process standardization for Johnson & Johnson's cardiac team. Developing operational strategies for smooth project execution and regulatory compliance.
Responsibilities
- Accountable for ensuring IFU changes align to project timelines and Quality systems
- Leads overall orchestration and prioritization of IFU projects
- Maintains oversight of IFU production backlog including driving execution of production tasks, and ensuring status of projects and activities is accurate and current
- Facilitate cross-functional and cross-platform projects, communications, and governance
- Drives consistency and efficiency of processes and facilitates continuous improvement
- Ensures all requests follow standard processes and contain required information
- Facilitates communication between project originators, Product Managers, labeling experts and any other parties to clarify requirements
- Maintains tracking of new, in-flight and released projects in Roadmunk tool
- Provides reporting on project status including risks and actions required, escalating appropriately as needed
- Works with Project Teams to align on priorities, including balancing potentially competing business objectives
- Creates and coordinates production tasks, driving accountability for timely and accurate execution
- Engages with translation vendor, ensuring timely and accurate delivery of certified translations
- Maintains project backlog and contributes to defining execution strategy
- Hosts regular strategy and project review meetings and facilitates executive communication
- Supports internal operations goals including system and process improvement, strategic initiatives, stakeholder enablement, SharePoint site maintenance, etc.
- Drives continuous improvement in systems, process, and communications
Requirements
- Minimum 6 years of work experience with 5 years of experience in Operations, Product Lifecycle, or Project Management, preferably in MedTech or other regulated industry
- Bachelor’s degree preferred
- Proficiency in Microsoft Office365, Adobe Acrobat
- Experience with Project Management tools (e.g., Smartsheet, Roadmunk, or similar)
- Strong communication and collaboration skills, including experience coordinating diverse cross-functional teams
- Strong skills in project governance, status reporting, and risk/issue management
- Tolerance and flexibility within a fast-paced environment
- Attention to detail including review of written materials
- Strong understanding of labeling, technical documentation, regulatory compliance, and other product lifecycle requirements preferred; relevant experience could include Quality Systems, Document Control Operations, Sr. Tech Writers, Process Owners/Engineers
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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