Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Junior Affiliate Account Manager in digital marketing managing affiliate programs and compliance activities. Collaborating with teams to ensure accurate financial integrity and reporting in a hybrid work environment.
Responsibilities
- Affiliate Program Operations & Compliance
- Review the Bi-Weekly Fraud Report to identify and investigate potential fraudulent order.
- Manage the Transaction Inquiries File to resolve order tracking discrepancies.
- Oversee the Invoicing & Missing SKUs File to identify and correct attribution discrepancies.
- Regularly review and update the Returns Process scripts to ensure accurate tracking of cancellations.
- Maintain and manage existing automation processes with Rakuten.
- Support the maintenance of automation with EPP partners.
- Building, maintaining and publishing EPP and Affiliate specific dashboards.
- Conduct detailed, ad-hoc analysis for major campaigns.
- Manage the Offers Distribution process by sourcing offers from various internal commerce systems.
Requirements
- 1-3 years of experience in digital marketing, affiliate management, data analysis, or a related field.
- Bachelor's degree in marketing or equivalent training required.
- Strong analytical and quantitative skills with proficiency in data manipulation and reporting tools (e.g., Excel/Google Sheets, SQL is a plus).
- High attention to detail and a proven ability to manage complex data sets and financial reconciliation tasks.
- Familiarity with affiliate platforms (e.g., Rakuten) or Employee Purchase Programs is a plus.
- Excellent written and verbal communication skills, with the ability to clearly articulate findings and manage communication with external partners.
- A proactive, self-starter attitude with the ability to manage multiple priorities in a fast-paced environment.
Benefits
- Medical Insurance (Health, Dental & Vision)
- Paid Time Off
- 401K
- H1B/Green Card Sponsorship for qualified employee
Job title
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