Junior Affiliate Account Manager in digital marketing managing affiliate programs and compliance activities. Collaborating with teams to ensure accurate financial integrity and reporting in a hybrid work environment.
Responsibilities
Affiliate Program Operations & Compliance
Review the Bi-Weekly Fraud Report to identify and investigate potential fraudulent order.
Manage the Transaction Inquiries File to resolve order tracking discrepancies.
Oversee the Invoicing & Missing SKUs File to identify and correct attribution discrepancies.
Regularly review and update the Returns Process scripts to ensure accurate tracking of cancellations.
Maintain and manage existing automation processes with Rakuten.
Support the maintenance of automation with EPP partners.
Building, maintaining and publishing EPP and Affiliate specific dashboards.
Conduct detailed, ad-hoc analysis for major campaigns.
Manage the Offers Distribution process by sourcing offers from various internal commerce systems.
Requirements
1-3 years of experience in digital marketing, affiliate management, data analysis, or a related field.
Bachelor's degree in marketing or equivalent training required.
Strong analytical and quantitative skills with proficiency in data manipulation and reporting tools (e.g., Excel/Google Sheets, SQL is a plus).
High attention to detail and a proven ability to manage complex data sets and financial reconciliation tasks.
Familiarity with affiliate platforms (e.g., Rakuten) or Employee Purchase Programs is a plus.
Excellent written and verbal communication skills, with the ability to clearly articulate findings and manage communication with external partners.
A proactive, self-starter attitude with the ability to manage multiple priorities in a fast-paced environment.
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