Senior Manager overseeing digital communications at John Lewis Partnership. Leading strategies for employee engagement and corporate storytelling across multiple platforms.
Responsibilities
Define and own the product vision, strategy, and roadmap for channels
Conduct user research to identify opportunities for improvements
Manage day-to-day operations of intranet and corporate website
Develop content strategies to ensure engagement
Establish governance processes for the intranet
Define and track objectives to measure effectiveness
Requirements
Significant experience in a digital product management or platform management role
Proven track record of developing successful digital channel strategies
Hands-on experience with content management systems (ideally LumApps and Sitecore)
Experience with email marketing platforms and digital signage solutions
Strong understanding of user experience (UX) principles and accessibility standards
Demonstrated ability to conduct user research and analyze data
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