Responsible for collecting and analyzing multilingual conversational data focusing on diplomatic terminology for AI models development. Ensuring linguistic accuracy and terminology consistency.
About the role
- Data Analyst responsible for collecting, processing, and analyzing data for strategic decisions at Jiffy.com. Collaborate with teams to provide actionable insights on performance and improvements.
Responsibilities
- Collect, clean, and organize data from different sources to prepare it for analysis.
- Analyze datasets to identify trends, patterns, and insights that inform business strategies.
- Create reports and dashboards to visualize key performance indicators for various teams.
- Work collaboratively with cross-functional teams to understand their data needs and provide analytical support.
- Develop and maintain documentation for data processes and procedures.
- Assist in designing experiments and A/B tests to improve customer engagement and conversion rates.
- Identify opportunities for process improvements based on insights derived from data analysis.
Requirements
- Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, or a related field.
- 3-6+ years of experience in data analysis or a similar role, preferably in e-commerce or a related industry.
- Proficiency in data analysis tools such as SQL, Excel, and data visualization software (e.g., Tableau, Power BI).
- Strong analytical skills with attention to detail and the ability to interpret and communicate complex data.
- Good problem-solving skills and the ability to work with large datasets.
- Strong written and verbal communication skills to present findings clearly to stakeholders.
- Ability to work independently as well as in a team-oriented environment.
- Familiarity with statistical analysis and data-driven decision-making.
- Proficiency with advanced SQL (e.g., complex joins, window functions, query optimization).
- Experience with Python or R for data analysis, automation, or statistical modeling.
- Familiarity with data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery).
- Experience building and maintaining dashboards and automated reports for business stakeholders.
- Understanding of key ecommerce metrics such as conversion rate, average order value (AOV), customer lifetime value (LTV), and retention.
- Experience translating business questions into analytical frameworks and actionable insights.
Benefits
- Compensation & Growth: Competitive salary, equity opportunities, and performance-based bonuses.
- Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
- Retirement Planning: 401(k)
- Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
- Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
- Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
- Professional Development: Annual stipend to support your learning and career growth.
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