Account Manager for Modern Workplace focusing on Microsoft 365 and Azure with customer strategy development and team collaboration. Responsible for driving IT solution sales and client workshops.
About the role
- Senior Key Account Manager overseeing high-value B2B clients in LATAM. Driving growth through cross-sell and upsell opportunities with Jeeves’ financial products.
Responsibilities
- Manage and grow a portfolio of key clients across Brazil.
- Identify, drive, and execute cross-sell and upsell opportunities to increase share of wallet.
- Act as the main point of contact for billing, portfolio usage, credit support, and operational follow-ups.
- Coordinate with credit, risk, and customer success to support complex client needs or escalations.
- Present and position Jeeves solutions (cards, Jeeves Pay, spend management, stablecoins, etc) to CFOs, Controllers, and finance teams.
- Manage account performance: track client activity, expansion potential, and risks to revenue.
- Ensure high levels of product adoption and client satisfaction, driving NRR growth.
- Maintain a deep understanding of product updates to deliver tailored recommendations.
- Regularly report on account status and performance to regional leadership.
- Contribute to quarterly business reviews and expansion planning with clients.
- Support collections and payment conversations where needed, in collaboration with the finance team.
- Understand and sell additional solutions
Requirements
- Bachelor's or Master’s degree in Business, Marketing, Finance, Hospitality, or related field.
- 3+ years in key account management or B2B customer success (ideally in fintech, SaaS, hospitality or financial services).
- Proven track record of expanding accounts via cross-sell and upsell strategies.
- Experience on fintech or saas platforms selling
- Strong understanding of B2B products
- Excellent communication and negotiation skills, with the ability to influence C-level stakeholders.
- Proficiency with CRMs (e.g., Salesforce, HubSpot), Excel/Sheets, and reporting tools.
- Fluent in English
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager focusing on B2B sales for digital invoice processing and document management. Collaborating with clients to enhance business processes and achieve customer success.
Account Manager responsible for the entire Sales Cycle in IT solutions. Building relationships with top German companies in a hybrid work environment.
Junior Account Manager supporting the sales team at Damovo in Germany. Identifying business opportunities and managing client relationships in the IT communication sector.
Account Manager responsible for the entire sales cycle at Damovo, focusing on modern workplace and IT solutions. Engaging with clients in the digital transformation journey.
Account Manager managing international projects for automotive clients. Overseeing timelines and budgets while ensuring quality and collaboration within the team in Munich.
Key Account Manager managing relationships with OEMs in the On - Highway segment. Leading account planning and identifying new business opportunities while maintaining compliance.
Account Manager responsible for sales of research products within Philadelphia territory, fostering customer relationships and achieving financial targets. Part of a fast - growing team focused on collaboration and impact in life sciences.
Senior Account Manager overseeing strategic accounts at JOIN, a recruitment SaaS company. Driving customer growth through tailored solutions and consultative sales approach.
Account Manager driving growth and retention for B2B SaaS solutions in the food and retail industries. Central point of contact for a portfolio of customers ensuring maximum value from our platform.