Hybrid Process and Control Improvement Analyst

at The James Allen Companies, Inc.

• Job title: Process and Control Improvement Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,000 - $105,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, New York City, United States

About the role

• Process & Controls Improvement Analyst at R2Net improving operational efficiency and supporting project management efforts. Collaborating with teams to implement sustainable process improvements for the organization.

Responsibilities

• Analyze current business processes across finance, operations, supply chain, and commercial functions to identify inefficiencies, bottlenecks, and control gaps.
• Support the design and implementation of process improvements to reduce waste, improve cycle time, and enhance quality.
• Apply Lean Six Sigma, TPM, Kaizen, and similar methodologies to streamline workflows and improve KPIs.
• Document current-state and future-state processes, workflows, and standardized SOPs.
• Assist in evaluating business processes to ensure alignment with internal control standards, policies, and regulatory requirements.
• Support the design, documentation, and testing of process controls to mitigate operational and compliance risks.
• Maintain process documentation, including narratives and flowcharts.
• Manage multiple projects simultaneously, providing visibility into progress, risks, and dependencies.
• Collaborate with business partners to gather requirements needed for our tech teams and to ensure solutions are practical and sustainable.
• Assist with change management activities, including documentation, communication, and training support.
• Build strong relationships with stakeholders to drive adoption of new processes and ways of working.
• Partner with cross-functional teams, including operations, finance, technology and compliance.
• Support senior leaders and managers with ad hoc analysis and continuous improvement efforts.

Requirements

• BA/BS in Accounting, Finance, Business, or related field; MBA or CPA a plus.
• 3+ years of experience in process improvement, internal controls, or project/program management; consumer products or e-commerce experience preferred.
• Strong project/program management skills with one or more certifications strongly preferred: PMP/PMI, SCRUM Master, Lean Six Sigma (Green Belt or higher), Kaizen, or TPM.
• Experience supporting project management activities, including planning, tracking milestones, managing deliverables, and coordinating with cross-functional stakeholders.
• Strong analytical, problem-solving, and decision-making abilities.
• Comfortable working independently in a fast-paced, evolving environment.
• Highly proficient in Excel, PowerPoint, and process mapping tools (e.g., Visio, Lucidchart).

Benefits

• Paid Time Off
• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account | Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Parental Leave
• Life Insurance