Analista desenvolvedor(a) pleno no time de tecnologia da Zurich. Focado no desenvolvimento e sustentação de soluções corporativas de alto impacto.
About the role
- Lead Analyst developing and delivering customer engagement, credit, and pricing strategies for a finance business. Utilizing analytical techniques and collaborating with cross-functional teams to optimize portfolio management.
Responsibilities
- Deepen Existing Customer relationships to drive positive customer engagement, improve profitability, and reduce losses
- Run credit, pricing and marketing strategies to achieve this goal
- Deliver these strategies by using Python/R/SQL, Alteryx and Tableau, to manipulate and analyse data on a day to day basis, working at the cutting edge of analytical and statistical techniques
- Promote a test-and-learn approach, constantly challenging existing strategies and processes to find better outcomes
- Providing the business with data-based insight and recommendations for changes and improvements, and see those all the way through to implementation on a wide range of things including: limit management, balance transfers, promotional campaigns, and general portfolio management
- Utilise big data across multiple sources to enhance our relationships with our customers
- Deeply analyse portfolio performance trends to ensure portfolio health is maintained when executing these strategies
- Collaborate with other teams like Tech / DataOps / Commercial / Finance / Customer Service / Collections to ensure smooth delivery of strategies and correct outcomes’ forecast
- Proactively identify gaps and potential risks in processes to maintain consistent adherence to high-quality standards
Requirements
- A degree in a quantitative field like Economics, Mathematics, Statistics, Business or Computer Science
- 6+ years of experience in an analytical role; Lending or Risk experience is a plus, Credit Card experience a big plus
- Extensive experience using SQL to extract and manipulate data, Python is a plus
- Strong coding skills, and knowledge of databases including MySQL and AWS desirable
- Previous experience of Tableau and/or Alteryx preferable
- The ability to prioritise workloads and manage time effectively
- The ability to interact and work alongside key stakeholders at all levels across the business with attention to expectation management
- Experience in clearly communicating complex analytical insights in a simple manner to diverse audiences, including both technical and non-technical stakeholders
Benefits
- Competitive salary
- Pension contributions, including Salary Exchange facility
- Annual bonus potential
- Private medical cover provided by Vitality (optional benefit)
- 25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days)
- Your birthday off each year as an additional day's holiday
- 4x life insurance cover
- Access to our confidential Employee assistance programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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