Junior Cashback Analyst managing cashback - related processes for Samsung customers across Europe. Collaborating with stakeholders and ensuring timely completion of project deliverables.
About the role
- Junior Analyst responsible for enhancing customer relationships through analytics and data-driven strategies. Working in a hybrid role at a consumer finance company located in London.
Responsibilities
- Deepen Existing Customer relationships to drive positive customer engagement, improve profitability, and reduce losses
- Run credit, pricing and marketing strategies to achieve this goal
- Deliver these strategies by using Python/R/SQL, to manipulate and analyse data on a day to day basis
- Promote a test-and-learn approach, constantly challenging existing strategies and processes to find better outcomes
- Providing the business with data-based insight and recommendations for changes and improvements, and see those all the way through to implementation
- Utilise big data across multiple sources to enhance our relationships with our customers
- Work closely with colleagues across the Company to provide insightful analytics on ad-hoc queries and deliver a wide range of projects
Requirements
- A degree in a quantitative field like Economics, Mathematics, Statistics, Business or Computer Science
- 1+ years of experience in an analytical role, which could be in sectors different from Financial services; Lending or Risk experience is a bonus, Credit Card experience is a plus
- Experience using snowflake to extract and manipulate data
- Good coding skills, and knowledge of databases including MySQL and AWS desirable
- The ability to prioritise workloads and manage time effectively
- Ability to interact and work alongside stakeholders internally and externally to the core team
Benefits
- Competitive salary
- Potential for part time working around other / family commitments
- Pension contributions
- Bonus potential
- Private medical cover
- 25 days annual leave (FTE) plus UK bank holidays and your birthday off (with an additional day added for each full calendar year worked, up to a maximum of 30 days)
- 4x life insurance cover
- Employee assistance program
Job title
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