Hybrid Culture and Finance Manager

at Issue One

• Job title: Culture and Finance Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $68,000 - $78,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Washington, United States

About the role

• Culture and Finance Manager overseeing HR operations and enhancing organizational culture at Issue One. Responsible for employee lifecycle management, benefits, and culture initiatives.

Responsibilities

• Oversee all aspects of the employment lifecycle, including recruitment, onboarding, and offboarding.
• Serve as first point of contact for employee questions, concerns, and personnel issues; escalate to VP of People and Culture when issues require senior leadership involvement.
• Manage position description development and maintenance across the organization, working with supervisors to ensure PDs remain current and accurate.
• Conduct exit interviews and analyze trends to inform retention strategies.
• Lead HRIS system upgrade project, including vendor selection, implementation, and staff training.
• Maintain HR systems (ADP, BambooHR) and ensure data accuracy and compliance.
• Support the VP of People and Culture with HR policy development and implementation.
• Manage all aspects of benefits administration, serving as primary liaison between staff, insurance broker, and benefits providers.
• Lead annual open enrollment process, including communications, decision support, and system updates.
• Respond to employee benefits questions and resolve issues in partnership with providers.
• Monitor benefits utilization and costs, providing recommendations for plan design improvements.
• Support DEI committee operations, including agenda development, goal tracking, and facilitation of discussion groups.
• Administer quarterly staff engagement surveys via Culture Amp and analyze results to inform culture initiatives.
• Oversee the Fun Committee and coordinate team-building events throughout the year.
• Provide strategic oversight of Issue One's internship program across all departments.
• Ensure program timelines are met for posting, recruiting, screening, and making offers.
• Monitor program quality and identify opportunities for improvement.
• Supervise the Operations & Administrative Specialist in day-to-day program execution.
• Maintain relationships with universities and recruiting partners to ensure diverse candidate pipelines.
• Lead organization-wide Google Drive reorganization and ongoing maintenance.
• Develop and maintain an organizational knowledge library and HR documentation.
• Create and maintain standard operating procedures for recurring HR processes.
• Identify and implement process improvements across people operations.
• Ensure staff complete monthly allocation reports and lobbying time tracking on schedule.

Requirements

• 4-6 years of progressive HR or people operations experience, including at least 2 years in a role with independent decision-making authority.
• Demonstrated experience managing HR systems (ADP, BambooHR preferred) and leading system implementations or upgrades.
• Experience with benefits administration and employee lifecycle management.
• Commitment to building inclusive and equitable workplace practices.

Benefits

• All full-time employees are eligible for a platinum health plan with 100% of the premium paid by Issue One.
• The organization covers 75% of the premium for all spouses and dependents of IO staff.
• Staff receives more than 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.
• Issue One provides reimbursements and stipends for commuting and any work-related travel.
• Issue One offers wellness reimbursements and student loan assistance.
• All staff are encouraged to participate in professional development throughout the year, and the organization hosts several opportunities for fun and fellowship.