Logistics Coordinator booking and scheduling shipments for PLS Logistics Services. Responsible for maintaining productive working relationships and ensuring timely deliveries.
About the role
- ERAD Technician serving as onsite technical support for data destruction while coordinating logistics operations for shipping. Ensuring compliance with data security and client requirements in a dynamic environment.
Responsibilities
- Support and execute secure data eradication and media destruction processes
- Serve as an on-site technician at a data center to support ERAD processes
- Handle confidential data-bearing devices with the utmost security and integrity
- Follow all certified ERAD protocols and guidelines for secure media sanitization and destruction
- Communicate clearly and professionally with internal teams, data center personnel, and client stakeholders
- Track and document all eradication activities using internal systems and tools
- Support continuous improvement of ERAD operations, providing feedback and contributing to best practices
- Operate tools and machinery required for media handling and physical destruction
- Ensure compliance with client SLAs and Iron Mountain policies related to security, safety, and data integrity
- Coordinate domestic and international shipments with client logistics teams and distribution centers
- Maintain internal logistics systems and documentation, including Bills of Lading, process sheets, and shipping manifests
- Monitor warehouse activity in the WMS system; track inbound/outbound shipments and ensure accurate inventory data
- Reconcile inventory discrepancies, support audits, and assist with process improvements
- Build and maintain relationships with third-party transportation and recycling vendors
- Collaborate with accounting to review and validate logistics invoices and charges
- Generate and distribute weekly/monthly inventory and logistics performance reports
Requirements
- High school diploma or equivalent required; bachelor’s degree strongly preferred
- 2–3 years in a client services, logistics, or technical support role (preferably within a data center environment)
- Previous experience with inventory control, data security, or IT asset management highly preferred
- Familiarity with ERAD protocols, reverse logistics, or R2-compliant destruction practices a plus
- Strong technical aptitude with Microsoft Office, Google Suite (especially Excel/Sheets), WMS, and ERP systems
- Excellent organizational, communication, and documentation skills
- Valid driver’s license and ability to drive rental vehicles as needed
- Ability to lift 40 lbs. and work on your feet in warehouse and data center environments
- Willingness and ability to travel domestically (approx. 25% per year)
Benefits
- Not specified
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