Manager managing a small team of administrators providing efficient client service at Apex Group. Focus on investor queries, team collaboration, and maintaining relationships.
About the role
- Customer Enablement Manager training clients on the AI contracting platform from Ironclad. Building a Customer and Partner Enablement team at a high-growth company.
Responsibilities
- Deliver high-quality learning experiences for a range of audiences, from standard online small group training, to personalized training for Enterprise customers.
- Lead virtual 1:Many enablement sessions on the Ironclad product suite, fostering engagement and knowledge retention.
- Conduct in-person training, including preparation, delivery, and follow-up activities.
- Partner with Instructional Designers to provide content feedback to improve training materials and programs.
- Work closely with customers to understand and customize training agenda and content to meet their needs during custom engagements.
- Help create and experiment with new scaled/training engagement strategies.
- Become an expert on the Ironclad product, so customers can rely on you to answer basic to advanced product Q&A.
- Represent Ironclad at in-person events, including travel as needed to support these initiatives.
- Partner and support GTM teams on upsell and expansion opportunities.
- Collaborate cross-functionally with internal teams (i.e. Sales, Account Management, Services, Support, Product, Marketing) to improve our customer’s ability to achieve positive business outcomes.
Requirements
- Excellent presentation skills and the ability to command a room
- Excellent written and verbal communication skills
- Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others
- 2-3 years experience providing training, preferably at a SaaS or Technology company
- Tech savvy, analytical, and good problem solver
- Self-starter and quick learner
- Organized, methodical, and detail-oriented
- Ability to prioritize and effectively manage multiple projects and tasks concurrently
- Ability to work independently and as part of a team
- Ability to communicate complex business software processes effectively
- Willingness to travel for in-person events and training sessions (up to 30%)
Benefits
- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
- And most importantly: the opportunity to help build the company you want to work at
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Responsable fonctionnel du projet de transformation ERP chez GE Vernova, guidant l'implémentation et l'optimisation. Collaboration avec les équipes pour améliorer l'efficacité opérationnelle.
Executive Strategy Messaging and Readiness Manager at Regions, developing strategic messaging and high - stakes materials for Corporate Banking, integrating financial performance and competitive positioning.
HSEQ Manager overseeing compliance and quality systems to enhance Acusensus' safety initiatives. Collaborating with global teams and ensuring adherence to safety standards and practices in New Zealand.
Electronics Commodity Manager at Spellman overseeing sourcing and strategy for passive components in electronics manufacturing. Collaborating cross - functionally to ensure supply continuity and cost efficiency.
Business Analysis Manager at Capital One applying strategic and analytical skills to address company challenges. Collaborating with teams to shape the future of the Global Payment Network.
Configuration Manager providing program support for PMS 443’s Bridge Integration - Ship Control Systems. Ensures alignment and facilitates Configuration Management processes and outcomes.
HRIS Manager leading UKG system governance and HR technology optimization for global immigration processes. Collaborating with HR, Finance, IT, and business leaders to enhance HR technology platforms.
Senior Manager leading HRIS and benefits strategies at a growing company, collaborating with cross - functional teams. Responsible for system management, data integrity, and compliance in HR operations.
Assistant General Manager supporting the General Manager at Trulieve's Tallahassee retail store. Leading store operations, compliance, and a team of employees in the cannabis industry.