Manage a team of clinical staff working in support of clinical studies at IQVIA. Ensure projects are appropriately resourced and employees are trained for success.
Responsibilities
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives
Manage staff in accordance with organization’s policies and applicable regulations
Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process
Ensure that staff has the proper materials, systems access and training to complete job responsibilities
Provide oversight for the execution of the training plan, SOP review and training experiences
Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training
Manage the quality of assigned staff's clinical work through regular review and evaluation of work product
Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff
Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management
May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service
Participates in corporate or organizational departmental quality or process improvement initiatives.
Requirements
Bachelor's Degree in scientific discipline or health care preferred
Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience
In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines)
Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint
Written and verbal communication skills including good command of English
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
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