Hybrid Senior Manager, Services Evangelism

at Proofpoint

• Job title: Senior Manager, Services Evangelism
• Job type: Full Time
• Experience level: Senior
• Salary: $200,300 - $293,810 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Cyber Security
• Location requirements: Hybrid, United States

About the role

• Sr. Manager leading global Services Evangelism at Proofpoint, focusing on customer success and advanced cybersecurity solutions. Overseeing a team to enhance service value and drive customer engagement.

Responsibilities

• Lead, coach, and mentor a global team of Services Evangelists, fostering a collaborative, high-performance culture focused on customer outcomes and services excellence.
• Engage with both current and prospective customers alongside your team, in person (occasionally), by phone, and/or via video conference.
• Lead and oversee services value conversations with internal stakeholders, customers, and prospects, including executive-level engagements.
• Build rapport, trust, and credibility with Proofpoint teammates and customers, serving as a trusted advisor for major cybersecurity initiatives.
• Partner with Sales, Services, and Enablement leadership to define best practices, playbooks, and success metrics for services evangelism.
• Support and occasionally participate in webinars, customer advocacy events, and Proofpoint-sponsored engagements.
• Provide valuable customer insight and real-world experience to services leadership, influencing service design, go-to-market strategy, and pricing.
• Maintain deep expertise across Email Security, Security Awareness Training, Information Protection, and Cloud Security.
• Use sound judgment, share innovative ideas, and build lasting relationships that help shape both team success and your professional growth.

Requirements

• 10+ years of experience in managed services sales, delivery, or cybersecurity consulting
• Prior experience leading, mentoring, or managing teams, or demonstrated readiness to step into a senior people leadership role
• Strong executive-level presentation and communication skills, both verbal and written
• Broad and deep cybersecurity background, including advanced threats, threat protection, data protection, cloud security, malware protection, and/or incident response
• Strong organizational, process, and operational discipline with attention to detail
• A self-starter with the ability to balance strategic leadership and hands-on engagement
• A passion for working with people and helping them solve complex problems
• Comfort leading open, collaborative conversations with senior internal and external stakeholders
• Proven track record of success presenting to and educating field sales, SEs, and customers
• Security certifications such as CISSP are strongly preferred.

Benefits

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities