Content Design Specialist ensuring quality and correctness in multilingual content for translation. Collaborating with various stakeholders to improve QC and QA processes.
Responsibilities
Be a key contributor to deliver on translation effectiveness commitments to stakeholders and clients
Check content in one or several target languages and spot design issues according to guidelines and source content requirements
Analyse and eliminate all correctness and usability issues to meet quality requirements and deadlines
Work with Project Managers to ensure that the nature and the number of quality issues are collected and incorporated in performance metrics and trend analysis
Act as a link between Project Managers, reviewers and post-editors as necessary to solve issues quickly and effectively
Ensure that identified issues are defined and described clearly to inform assigned Project Managers and linguists and increase their level of performance and engagement
Work with the Director of Operations and the Head of Operational Excellence to document major quality issues and contribute to the continuous improvement of QC and QA processes in the translation supply chain.
Requirements
Fluency in at least one target language including vocabulary, terminology, syntax, grammar and spelling
Fluency in English – written and spoken
Experience as a file preparation/DTP specialist
Experience proofreading, editing, formatting validating content in at least two languages including the mother tongue is a must
Experience as a translator, and/or a linguist is a strong asset, yet not a must
Experience in project management is a strong asset
Proven experience working with projects involving large amounts of content is desirable
Knowledge of software QA, QC, DTP and/or OCR methodologies, tools, and processes is beneficial
Experience working in international environments is beneficial
Experience using CAT tools or content editing tools is beneficial
Strong verbal and written communication skills
Continued attention to detail and problem-solving actions
Ability to work independently and proactively, as part of a team and with diverse teams.
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