IT - Service Engineer providing on - site support for end - user workplace services in Frankfurt, Mainz, or Ingelheim. Responsible for installation, configuration, and troubleshooting of IT hardware and software.
About the role
- Field Service Technician installing and optimizing medical device technology for healthcare systems nationwide. Providing technical expertise and support on installations and troubleshooting of devices with extensive travel.
Responsibilities
- Perform installation, configuration, and updates for medical devices, software, and networking systems
- Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases
- Educate healthcare staff on device utilization and software functionality
- Participate in upgrades, preventative maintenance, and system migrations
Requirements
- Associate degree in biomedical, IT, electronics, or a related field preferred
- 1+ year of technical experience required; 3+ years in a field technician role preferred
- Strong troubleshooting abilities in electronics, mechanics, and electromechanical systems
- Valid driver’s license and reliable transportation required
- Must live within one hour of a major airport for travel efficiency
Benefits
- Flexible schedule
- Travel opportunities
Job title
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