Communication and Sales Trainer joining RBC Wealth Management Europe. Delivering training and consultancy to develop relationships and increase capabilities within advisory teams.
About the role
- Telecommunications Consultant managing strategic projects and post-sales support for solutions to telecom providers. Involved in project planning, execution, and client relations.
Responsibilities
- Project Management: Plan, execute and control telecommunications projects, including scope, schedule, resources and risks, using agile and traditional methodologies.
- Technical Post-Sales Support: Provide specialized technical support to customers in the post-sales phase, resolving issues, configuring equipment and optimizing services.
- Business Analysis: Gather customer requirements, analyze the technical and economic feasibility of projects, and prepare commercial proposals.
- Process Improvement: Identify opportunities to optimize processes, using BPM tools to model, automate and monitor workflows.
- Data Analysis: Collect, analyze and interpret performance data from networks and telecom services, using BI tools to generate insights and dashboards.
- Crisis Management: Act in critical situations, leading teams and making strategic decisions to minimize impact and ensure service continuity.
Requirements
- Education: Bachelor's degree in Telecommunications Engineering, Computer Science, or related fields.
- Experience: Solid experience managing telecommunications projects, with a focus on solutions for service providers and operators.
- Technical Knowledge: Proficiency in network technologies, equipment and telecommunications services (e.g., fiber optics, IP networks, mobile networks, etc.).
Job title
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Not specified
Degree requirement
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