Telecommunications Consultant managing strategic projects and post-sales support for solutions to telecom providers. Involved in project planning, execution, and client relations.
Responsibilities
Project Management: Plan, execute and control telecommunications projects, including scope, schedule, resources and risks, using agile and traditional methodologies.
Technical Post-Sales Support: Provide specialized technical support to customers in the post-sales phase, resolving issues, configuring equipment and optimizing services.
Business Analysis: Gather customer requirements, analyze the technical and economic feasibility of projects, and prepare commercial proposals.
Process Improvement: Identify opportunities to optimize processes, using BPM tools to model, automate and monitor workflows.
Data Analysis: Collect, analyze and interpret performance data from networks and telecom services, using BI tools to generate insights and dashboards.
Crisis Management: Act in critical situations, leading teams and making strategic decisions to minimize impact and ensure service continuity.
Requirements
Education: Bachelor's degree in Telecommunications Engineering, Computer Science, or related fields.
Experience: Solid experience managing telecommunications projects, with a focus on solutions for service providers and operators.
Technical Knowledge: Proficiency in network technologies, equipment and telecommunications services (e.g., fiber optics, IP networks, mobile networks, etc.).
Job title
Telecommunications Consultant – Projects and Post-Sales
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