Senior Operations Consultant at Banner Health leading clinic expansion and operational initiatives. Overseeing multiple projects while collaborating with internal and external stakeholders in a healthcare setting.
About the role
- Business Excellence and Operations Director at Ipsen Pharma focusing on operational performance and strategic initiatives across the MEAM region. Leading projects that enhance business operations and customer excellence.
Responsibilities
- Lead and facilitate strategic and operational MEAM projects
- Build comprehensive understanding of all core business functions of Ipsen’s organization and apply that knowledge to effectively manage strategic and tactical initiatives across the MEA TAM Region
- Influence at all levels of Ipsen Group (all country operations, R&D, TechOps, Corporate Strategy, Support Functions, etc.) as appropriate
- Identify in a proactive way all issues within the region and beyond that may impact successful execution of business objectives and decide upon timely escalation for resolution
- Resolve conflict to enable effective decisions at Intercontinental, through ability to influence others, be objective and provide data
- Share best practices and challenge business excellence activities and projects across the region
- Lead the business intelligence and analytics function for Ipsen, setting the strategy and direction for insights driven and disease focused business intelligence gathering
- Lead process for operational, strategic, account and functional planning
- Lead on Veeva capabilities and utilization across all functions, recommend ways to improve CRM effectiveness and customer impact
- Deploy tools to measure critical business objectives and establish metrics aligned to business priorities MEAM Governance
- Support MEAM region Head with agenda and minutes of monthly MEAM LT meetings
- Develop and continuously refine MEAM governance (ways of working, business reviews, launch readiness reviews, RACI, etc.)
- Support Head of MEAM in collaboration with Finance and to effectively manage budget, capacity and resource planning
- Prepare for MEAM Country Business Reviews: identify hot topics to be discussed
- Ensure effective use of time, promote quality of decision making and focus on critical topics; ensure timely delivery of minutes and monitor action plans
- Represent Head of MEAM in select internal / external meetings as per need
Requirements
- Advanced postgraduate academic background in business or sciences
- Proven Mobility Experience in the pharmaceutical industry with experience in sales & marketing leadership or finance roles or head of function
- Experience in matrix environment and global environment
- Thorough understanding of commercial operations & change management
- Good planning, analytical and organizational skills
- Excellent influencing & communication skills
- Self-motivated and comfortable working in full autonomy or as part of a larger team
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
- Health insurance
- Retirement plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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