Biometric Operations Analyst optimizing and configuring biometric systems at iProov in London. Collaborating cross-functionally to ensure platform fairness and reliability.
Responsibilities
Optimise the biometric platform: Identify configuration improvement opportunities
Understand the potential impact of configuration and model changes on the wider biometric platform
Facilitate the deployment of new biometric systems/models: Work with the model engineer to ensure thorough evaluation of the system
Understand the potential impact of deployment
Optimise the configuration
Track performance as it progresses into production
Design and use analysis and diagnostic tooling: Collaborate with the Data Team
Communicate trends to the wider business
Tune and utilise alerting systems and performance tracking dashboards
Identify, understand, and eliminate bias within the platform, collaborating where needed
Work with the support team to investigate customer concerns
Have a good understanding of the Biometric platform
Manage and keep track of tickets and resulting actions
Investigate performance concerns
Answer customer questions
Work with Product and Engineers to reduce risk of Front-end changes: Provide Guidance on the potential effects of front end changes
Perform analysis on data samples
Optimise configurations
Requirements
Analytical and Organised
Can understand complex systems
Communicate and collaborate with both technical and non-technical teams
Excellent problem solving skills
Python
Bigquery
Looker/Dashboarding experience
Benefits
25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
Growth Shares allocated after passing probation (6 months of service)
Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
Nursery Sacrifice Scheme
Work Overseas Perk - Work globally for up to 2 weeks
Life Assurance
SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist
Award winning L&D platform with personal allocated training budgets
Enhanced paid family leave
Pension - 5% employee, 3% employer
Flexible hybrid working environment
Free Barista Coffee/Tea, biscuits with fruit in the WeWork office
Free access to WeWork discounts and free online well-being sessions
Vitality Health - a range of options available on this below
The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example:
Private Health cover including Dental, Optical, and Audiology
50% off monthly gym memberships
Apple watches significantly discounted based member vitality status
Half price trainers with Runners Need
Weekly rewards – Free coffee with Café Nero
Monthly rewards – Free Cinema ticket
Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status
Amazon prime free months based on activity
Up to 25% cashback at Waitrose when buying healthy foods
75% off stays at Champneys Health Spas
Allen Carr’s £299 no smoking programme for free
Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace
Discounts on Weight Watchers
50%-80% off Comprehensive Private Health screenings
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