Branch Operations Manager overseeing insurance operations at IOA in Birmingham, AL. Responsible for team leadership, financial management, and professional development of staff.
Responsibilities
Responsible for leadership of all IOA insurance operations management activities within the assigned branch
Managing operations team performance, strategic and tactical plan implementation
Budgeting, goal setting, reporting, staff professional development
Policy and procedure implementation, human resource management, quality assurance
Participating in producer/agency acquisition and integration
Personally serving as Account Manager for an assigned book of business
Requirements
5+ years of industry experience with deep, wide-ranging industry knowledge
2+ years of management experience
All required active licensing
Exceptional Account Management skills, spending 50% of time managing a book of business
Outstanding communication, people management, and negotiation skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
Benefits
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
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