Director of Sales Operations responsible for leading a team and driving seller productivity at Wolters Kluwer. Partnering with cross - functional teams to optimize processes and achieve revenue targets.
IA
Hybrid Branch Operations Manager – Commercial Lines
Posted 2 weeks ago
About the role
- Branch Operations Manager overseeing insurance operations at IOA in Birmingham, AL. Responsible for team leadership, financial management, and professional development of staff.
Responsibilities
- Responsible for leadership of all IOA insurance operations management activities within the assigned branch
- Managing operations team performance, strategic and tactical plan implementation
- Budgeting, goal setting, reporting, staff professional development
- Policy and procedure implementation, human resource management, quality assurance
- Participating in producer/agency acquisition and integration
- Personally serving as Account Manager for an assigned book of business
Requirements
- 5+ years of industry experience with deep, wide-ranging industry knowledge
- 2+ years of management experience
- All required active licensing
- Exceptional Account Management skills, spending 50% of time managing a book of business
- Outstanding communication, people management, and negotiation skills
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
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