Senior Destination Product & Sales Executive at Intrepid Travel, responsible for developing sustainable travel products and managing customer expectations. Collaborating with teams and partners to ensure high-quality travel itineraries.
Responsibilities
Help source and create sustainable, experience-rich travel (SERT) products, inclusions, and itineraries
Support the production of priced group itineraries, tailor-made FIT trips and Private Groups
Balance customer expectations with commercial requirements, ensuring trips are profitable and well-documented
Lead on product sales communications, pricing, itinerary building, trip documentation, and customer service
Collaborate with internal teams and external clients on product development and marketing
Identify gaps in product range to help expand offerings
Ensure all internal documentation aligns with marketed products
Requirements
3–5 years’ experience in the travel industry, ideally within product development, sales, or a destination-focused role
Proven ability to build strong working relationships with internal teams, external clients, and suppliers
Experience managing multiple priorities in a fast-paced environment
Exceptional attention to detail
Customer-focused mindset with a track record of delivering excellent customer satisfaction
Personal or professional travel experience in some of Intrepid’s key destinations
Understanding of cultural differences across the regions
Strong self-motivation and the ability to take initiative and work independently
Benefits
Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trips
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family
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