Property Manager overseeing application management for cloud-based technical real estate solutions. Collaborating with stakeholders and providing second-level support in Hamburg, Germany.
Responsibilities
End-to-end application management for our cloud-based platform for technical real estate management as well as other related applications
2nd-level support including analysis, prioritization and resolution of complex tickets; close collaboration with 1st-level support, business units and external partners
Interface between business and IT: requirements management, documentation, quality assurance
Regular interaction with internal stakeholders and external customers, including partners inside and outside the HIH Group
Release management: test planning, testing, rollout coordination and communication to stakeholders
Monitoring of stability and performance as well as continuous process improvement
Management and maintenance of integrations, particularly with ERP and DMS systems (including data imports/exports and API-based connections)
Creation and maintenance of knowledge articles, how-tos and user training
Requirements
Vocational training or a degree in technical property management, or equivalent professional experience
Strong IT affinity
Analytical, structured and service-oriented; strong communication skills and team spirit
Languages: German at least C1, English at least B2
Benefits
Work-life balance: flexible working hours through trust-based working time (flexible hours)
Option for home office and mobile working
30 days of vacation
Subsidized Deutschlandticket and company bike leasing via JobRad
Economic stability through secure, proven business models and a company pension plan
Structured onboarding, fixed points of contact, feedback meetings, and individual development via our internal learning platform, Campus, and external seminars
Open and supportive team, group-wide networking through company and team events, and several corporate sports groups
Discounted access to many gyms, swimming pools and other sports providers across Germany via EGYM Wellpass
Employee discounts at various online shops, plus free organic fruit and complimentary cold and hot beverages
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