Sales Associate providing a unique customer experience at Anthropologie. Engaging customers and supporting store sales through personalized service and product knowledge.
About the role
- Support for international locations regarding spare parts processes and technical inquiries. Coordination and support for export orders and international deliveries.
Responsibilities
- Support our international locations with spare parts processes and technical inquiries
- Enter internal quotations and orders in SAP, including schedule tracking and coordination with the relevant interfaces
- Identify spare parts using parts lists or technical documentation
- Support price determination for spare parts rates
- Prepare pro forma invoices for export shipments
- Coordinate international deliveries and pickups and assist with shipment tracking
- Prepare credit notes and invoices, and handle warranty processing
- Technical specification and pricing for spare parts and spare parts kits
- Manage returns, including issuing the corresponding credit notes
Requirements
- Completed technical qualification or commercial training with basic technical knowledge
- Experience in international order processing
- Proficient in MS Office and ideally SAP S/4
- Structured and independent working style
- Strong service and customer orientation
- Excellent communication skills in German and English (written and spoken)
Benefits
- Employer contribution to the company pension scheme
- Employee savings plan contributions
- Collective agreement special payments
- Additional holiday pay according to the company collective agreement (IG Metall — Precision Engineering)
- 30 days of vacation per year
- Well-equipped, ergonomic workplace
- Company bike (JobRad)
- Corporate Benefits
- Various local discounts
- Programs as part of the company health management
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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