Hybrid Scrum Master

at Intact

• Job title: Scrum Master
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Guidewire, Jenkins
• Location requirements: Hybrid, Montreal, Canada

About the role

• Scrum Master leading Agile teams for Intact's Contact Billing program, promoting collaboration and facilitating scrum ceremonies to enhance team performance.

Responsibilities

• Create a culture of collaboration and support within the squad.
• Encourage and enable squad members to seek out new opportunities to improve squad interaction and problem solving.
• Act as a responsible servant of the squad and facilitate planning, squad learning in the form of reviews and retrospectives, and process adaptation to ensure quality squads/solutions.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.).
• Be responsible for removing obstacles preventing a squad from completing the work negotiated for a given sprint.
• Monitor and report on daily activities, including squad velocity and sprint/delivery progress.
• Mediate in general conflicts of objectives between squad members (high technical quality) and the product manager (more functionality).
• Be a subject matter expert in Agile methodologies and practices.
• Plan and execute all aspects of projects within scope, time, budget and quality, in accordance with the Agile framework established for the team or department.

Requirements

• Bachelor’s degree in administration, computer science, management or equivalent
• Minimum of 5 years of experience as a Scrum Master
• Very good knowledge of Agile
• Good knowledge of Jira
• Agile certification, an asset
• Knowledge of Guidewire Billing Center, an asset
• Knowledge of Contact Billing application and/or billing domain, an asset
• Knowledge of Jenkins, CI/CD Pipelines, an asset
• Knowledge of Confluence, an asset
• Knowledge of GitHub, an asset
• Knowledge of product approach, an asset
• Knowledge on continuous improvement frameworks, an asset
• Bilingualism (French and English) – Need to interact on a regular basis with colleagues across the country.

Benefits

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different.