Scrum Master for government contract in Charleston, SC. Leading Agile teams to deliver high - value solutions and improve project delivery.
About the role
- Scrum Master responsible for agile leadership and team alignment in tech transformation projects. Collaborating with stakeholders to ensure project success and continuous improvement.
Responsibilities
- Act as the team’s focal point, ensuring alignment between business, technology, and operations
- Interpret requests, improvements, and incidents, directing the appropriate actions
- Perform Level 2 (L2) support procedures, following structured troubleshooting to restore the environment
- Escalate to and coordinate with Level 3 (L3) support when necessary, ensuring timely resolution of more complex issues
- Lead the team in identifying and implementing minor improvements and defect fixes
- Foster an agile culture by facilitating ceremonies and removing team impediments
- Ensure the organization and prioritization of work in collaboration with stakeholders
Requirements
- Previous experience as a Scrum Master, Squad Leader, or similar role
- Knowledge of agile methodologies (Scrum, Kanban)
- Experience in incident management and technical support (L2/L3)
- Strong analytical skills for troubleshooting and problem resolution
- Preferred qualifications:
- Experience in high-availability environments
- Experience with monitoring and incident-management tools
- Knowledge of ITIL processes
Benefits
- Health and dental insurance
- Meal and food allowances (meal and grocery vouchers)
- Childcare assistance
- Extended parental leave
- Partnerships with gyms and health & wellness professionals via Wellhub (Gympass/TotalPass)
- Profit-sharing (PLR)
- Life insurance
- Continuous learning platform (CI&T University)
- Employee discount club
- Free online platform dedicated to physical and mental health and wellbeing
- Pregnancy and responsible parenthood course
- Partnerships with online course platforms
- Language learning platform
- And many more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Scrum Master responsible for Agile practices and team empowerment in Málaga. Collaborating with senior leaders and fostering a culture of continuous improvement.
Project Manager overseeing project delivery at Kyndryl with a focus on Agile methodologies and client collaboration. Managing schedules, budgets, and team activities in a dynamic environment.
Software Technical Manager & Scrum Master overseeing software development for FAA's Terminal Flight Data Management. Collaborating with teams to enhance aircraft traffic efficiency and manage dependencies.
IT Project Manager/Scrum Master leading enterprise IT projects with agile teams at the American College of Cardiology. Responsible for managing budgets, timelines and team collaboration.
Scrum Master leading agile teams across multiple locations for a financial IT partner. Facilitating events and supporting product owners in maintaining project transparency while ensuring adherence to agile principles.
Scrum Master leading agile teams at Grupo SysMap. Facilitating ceremonies and improving workflows in technology projects.
Project Manager or Scrum Master role at Grupo SysMap leading technology and digital transformation initiatives. Collaborating with multidisciplinary teams to deliver high - impact solutions.
Scrum Master ensuring Agile practices within development teams. Facilitating communication and continuous improvement at Renova, a tech company specializing in biometric document management.
Agile Coach at Custom Software Systems, Inc. enhancing team effectiveness and strategic alignment for cloud - based ERP delivery. Facilitating program level planning and improving agile maturity across teams.