Hybrid Application Support Consultant

Posted last month

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About the role

  • Application Support Consultant at Intact supporting ERP software solutions and troubleshooting technical scenarios for customers. Collaborating with teams to enhance customer experience.

Responsibilities

  • The Application Support Specialist will be responsible for assisting our growing customer base with technical and operational queries across a wide range of business processes.
  • Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution.

Requirements

  • A day to day working knowledge of Accounting, ERP or Business Management Software systems OR a Degree or third level qualification in Computer Science, Accounting or Business.
  • A good knowledge of financial and management reporting & a financial acumen.
  • Experience in any of the following is desirable but not essential as training will be provided: Working knowledge of FTP/SFTP, SSL Certs, REST API, SOAP, SoapUI, Postman, Excel, and CSV files.
  • Experience in relevant business software – 3rd Party Integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence.
  • Strong written and verbal communication skills with the ability to translate business requirements into technical information.

Benefits

  • Healthcare: Your health and well-being matter to us. Intact offers private healthcare to its employees.
  • Flexibility: Our flexible working plan helps Intacters to manage a better work-life balance.
  • Pension Plan: Intact contributes a % of an Intacter's salary, helping them plan for the future.
  • Exercise Reimbursement: Whether it's a gym or a golf club membership, we support the efforts of Intacters to keep active.
  • Holidays: Intact offers 25 days of paid leave.

Job title

Application Support Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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