Account Executive selling a portfolio of software solutions to Federal Government/Public sector clients. Proactively prospecting and building relationships with key stakeholders in large organizations.
About the role
- Account Executive managing customer accounts for Intact's ERP solutions. Focusing on customer success and system enhancement through effective communication and relationship management.
Responsibilities
- The Account Executive will be responsible for developing relationships with our growing customer base.
- You will be their point of contact and their advocate within the Customer Success Office.
- Working collaboratively with our Project Management Office as part of our new customer Hypercare process.
- Working with other Customer Success Office personnel to deliver an optimum service to your account.
- Meeting performance targets including revenue, credit control, interactions etc.
- Ensuring internal record keeping and reporting systems are kept up to date.
- Working with marketing to contribute to customer campaigns e.g. new product launches, webinars and events.
- Contribute to our library of supporting documentation for products.
- Maintaining positive relationships with existing Customers.
Requirements
- Diploma or qualification in Business Management or Accounting/Finance would be an advantage.
- Proven experience in delivering excellent customer service.
- Previous experience or exposure to Intact iQ or other similar ERP/Business Software.
- Full Clean Drivers Licence.
Benefits
- Healthcare: Your health and well-being matter to us. Intact offers private healthcare to its employees.
- Flexibility: Our flexible working plan helps Intacters to manage a better work-life balance.
- Pension Plan: Intact contributes a % of an Intacter's salary, helping them plan for the future.
- Exercise Reimbursement: Whether it's a gym or a golf club membership, we support the efforts of Intacters to keep active.
- Holidays: Intact offers 25 days of paid leave, plus statutory bank holidays.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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