IT Customer Support Analyst providing technical support and solutions for desktop applications in Las Vegas. Engaging with employees and users for effective IT service delivery and problem resolution.
About the role
- Technical Support & Installation Engineer specializing in installation and technical support for lift technology. Working with Syntium products and providing customer assistance across the UK.
Responsibilities
- install, commission and configure lift monitoring and autodialler products;
- provide technical support and troubleshooting for customers and engineers via phone, e-mail and site visits;
- assist with testing and development of new and existing products;
- support the delivery of technical training sessions for engineers and partners;
- ensure all work is completed safely and in accordance with lift industry standards and regulations.
Requirements
- previous experience as a Lift Engineer (essential)
- strong mechanical and electrical knowledge of lift systems
- experience with installation, commissioning or fault finding on Autodialler equipment
- ability to work independently and within a team
- good technical communication and problem-solving skills
- full UK driving licence.
Benefits
- competitive salary based on experience
- company vehicle provided
- full training on all Syntium products and systems
- opportunity to grow within the company
- work with innovative lift technology in an expanding company
- excellent career progression opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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