Hybrid Project Administrator

at Inlogik

• Job title: Project Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hawthorn, Australia

About the role

• Project Administrator supporting Project Managers in successful delivery of client implementations at Inlogik. Responsibilities include managing schedules, client workflows, and project documentation.

Responsibilities

• Provide initial contact point for all ExpenseMe clients once the contract is signed and commence project by ensuring the client’s data feed request with the bank is underway.
• Conduct client activation session for Lite implementations.
• Produce a project schedule reflective of the implementation/project scope and tasks.
• Assist the nominated BA in scoping the client's installation build.
• Gain a clear understanding of client business workflow and requirements and manage the flow of this information to the Inlogik BA/Development Team.
• Undertake manual configuration in preparation for final delivery of system.
• Manage delivery of client Work Orders through to client acceptance & ensure the invoice(s) for the Work Order correctly flagged for billing.
• Conduct customer system administrator and end-user train-the-trainer training sessions.
• Monitor allocated projects via the project portal & provide input into improved Project Management business practices at Inlogik.
• Pro-actively monitor Issue Management System (IMS) & Jira as part of day-to-day activities.
• Manage file & document transfer between Inlogik & Clients to assist in management client delivery and issue rectification.

Requirements

• Relevant degree in Business Studies, Project Management or Computer science (or similar).
• Proven ability to multi-task and manage multiple client projects at a time while paying strict attention to detail
• Confident and able to communicate to all levels within the business.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Excellent emotional intelligence and active listening skills.
• Natural ability to navigate a steep learning curve in a fast-paced environment.
• Knowledge and understanding with either Financial, Accounting or Expense Management.
• Strong analytical and technical skills.

Benefits

• Competitive Market Rate
• Hybrid – only 2 days in office + flexible start and finish hours
• Paid Parental Leave
• Birthday Leave
• Volunteer Leave
• Awards
• Training
• Employee referral Bonus
• and much more