Senior Account Manager at LG Electronics driving revenue growth and strategic partnerships within CDW. Focused on developing marketing strategies and managing relationships with key stakeholders.
About the role
- Operations Manager for AWS Private Pricing Agreements in a leading technology company. Collaborating with vendors and teams to ensure operational excellence and insight reporting.
Responsibilities
- Manage the end-to-end AWS Private Pricing Agreement (PPA) workflow for DoiT-supported AWS deals
- Review incoming PPA requests for accuracy, completeness, and alignment with program rules
- Partner with Sales, Vendor Management, and DoiT teams to validate requirements and timelines
- Ensure timely submission, approval workflows, and tracking of PPA lifecycle milestones
- Maintain audit-ready documentation for all PPA transactions
- Build performance dashboards tailored for leadership, Sales, and Vendor Management teams
- Analyze customer and product-level AWS usage to uncover insights that improve forecasting and profitability
- Serve as an operational liaison for hyperscaler vendors (AWS, Microsoft, Google, etc.)
- Manage operational escalations, coordinating across cross-functional teams to drive timely resolution
- Document and improve processes impacting vendor programs, partner incentives, and marketplace operations
- Partner with IT and Product teams to enhance automation and data accuracy within Ingram systems
- Maintain SOPs, knowledge bases, and process documentation
Requirements
- 5+ years of experience in cloud operations, sales operations, billing operations, or vendor management
- Experience working with AWS programs, billing data, or cloud marketplace operations preferred
- Strong analytical skills; advanced Excel/Sheets skills required (SQL, PowerBI, or Tableau a plus)
- Proven ability to manage cross-functional processes in a fast-paced environment
- Excellent communication skills with the ability to simplify complex operational topics
- Strong attention to detail and a mindset focused on process improvement and scalability
Benefits
- Healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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