Consultant optimizing and growing customer use of Zendesk products. Collaborating with clients, managing backlogs, and ensuring service satisfaction with effective communication.
About the role
- IT Consultant advising clients in Europe on vehicle logistics projects with cross-functional teams. Coordinating IT and software requirements while ensuring seamless communication and support during all project phases.
Responsibilities
- As an IT Consultant (all genders), you will advise our clients across Europe—primarily in the vehicle logistics domain—within one of our agile, cross-functional teams.
- Your main focus will be on IT- and software-related questions that arise in our client projects.
- You coordinate the various requirements across all project phases and act as the central link between our client and the internal project team, as well as IT support and product management.
- Coordinating and executing releases with the client is part of your responsibilities.
Requirements
- Completed IT training or a degree with an IT, logistics, or business-related background, provided there is a clear IT focus (e.g., (Business) Informatics, Business Administration with an IT focus, Logistics Management, or a comparable qualification).
- At least 1–2 years of professional experience as a Technical Consultant, Project Manager, or IT Consultant.
- Basic knowledge of software development and Agile methodologies is desirable.
- Strong IT affinity, the ability to understand complex relationships, and to explain them clearly and understandably—both to clients and within the team.
- Excellent communication skills and strong self-organization.
- Very good German language skills (at least C1) and good English skills (at least B2).
Benefits
- Flexible working hours
- Hybrid work
- Workation
- Sabbatical
- Childcare for children under 3, including a childcare allowance
- Urban Sports Club membership and additional health/sports offers, e.g., bike leasing
- Long-term development prospects with a wide range of further training opportunities
- Varied, healthy, and subsidized lunch in our canteen
- Large INFORM summer party, company and team outings, and a Christmas party
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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