About the role

  • Optimizing Engineering Operations
  • Contributing to the management of implementation plans, including milestone planning, coordinating Quality Assurance resources, and overseeing sufficient testing planning
  • Monitoring Quality Assurance bandwidth, coordinating with Development Department Managers and project teams on timing, and to keeping up with Quality Assurance documentation updates
  • Shaping the Quality Assurance Department’s test strategy and direction, and owning and facilitating the efficiency of the team’s technical resources to meet testing and coverage needs
  • Actively engage with the team's efforts and workloads to proactively identify and escalate issues, resolve team questions, and synthesize feedback for the Quality Assurance Department Manager
  • Providing clear communication on strategy, ticket ownership, and facilitate complex cross-team or cross-departmental coordination
  • Attending planning meetings to manage team pace, ensuring urgency for success while preventing burnout
  • Advising teams with insights and recommendations to improve efficiency and effectiveness, through quality principles, tools, and processes
  • Aligning and coordinating with the Quality Assurance Department Manager to proactively identify and take initiative on cross-team and cross-departmental needs, and company wide initiatives
  • Contributing to staffing decisions, including identifying gaps, defining roles, and managing team size in support of company goals
  • Assisting the Quality Assurance Department Manager with any necessary release activities, including monitoring of regression test plan execution
  • Developing and maintaining a proficient understanding of relevant product areas under your supervision
  • Collaborating with Software Engineering Management and Product Management teams on Quality Assurance specific considerations (resources, testing blockers) for product strategy direction and roadmap planning
  • Effectively conveying product direction and priorities to individual members and overall team
  • Building strong, trusting relationships with direct reports through regular 1:1s, prioritizing psychological safety, mutual respect, and trust at the individual and team level
  • Fostering a culture of excellence and candid communication, ensuring employees feel encouraged to share ideas and opinions, and supported by both the company and the manager
  • Cultivating productive relationships with peers and superiors in order to achieve collective goals
  • Providing coaching, development, and career management to employees including conducting career planning, performance evaluations, compensation reviews, and promotions
  • Setting clear performance expectations, proactively identifying and managing underperformers, and facilitating performance discipline procedures in coordination with Human Resources when necessary
  • Reducing the impact of interpersonal and technical conflicts within and outside the teams through efficient resolution and facilitation
  • Guiding onboarding activities for new engineers to reduce startup time and ensure their success within the division

Requirements

  • Bachelor’s degree in Computer Science, related field or comparable experience
  • 5 years of industry experience
  • Managerial experience or a proven track record in technical leadership
  • Excellent communication skills
  • Excellent analytical and troubleshooting skills
  • Written communication skills. Able to document issues effectively and concisely
  • Good understanding of the Quality Assurance tool set, including virtualization, source control, automation frameworks, and test case management
  • Familiarity with agile methodologies such as SCRUM
  • Ability to lead and guide teams of 4 or more employees

Benefits

  • 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance.
  • Paid Time Off: Receive paid holidays, vacation, and sick time.
  • 401k with Match: Save for the future with our company-matching 401k program.
  • World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball.
  • Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire.

Job title

Quality Assurance Group Manager I

Job type

Experience level

Mid levelSenior

Salary

$160,000 - $180,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job