Senior Customer Quality Engineer representing Customer Quality within Intel Foundry Services. Responsible for driving quality processes and advocating for customers in a fast-paced environment.
Responsibilities
Representing Customer Quality into IFS, TFSM, and other partner organizations.
Drive development of structured business processes to enable customer support across multiple foundry and OSAT business models.
Help architect overall product/process lifecycle management solution for future programs.
Lead deployment of next-generation quality management system solution for Intel Foundry.
Excursion/incident management of IFS customer material.
Fielding manufacturing-quality-related inquiries from IFS customers and collaborating internally to provide necessary responses.
Supporting customer audit requests.
Advocating for IFS customers, ensuring IFS manufacturing quality/service meets industry standards.
Driving suitable business processes and collateral to support the IFS service biz.
Requirements
BS in Electrical Engineer, Chemical Engineer, Semiconductor Engineering or similar field with 6+ years of relevant experience -OR- MS with 3+ years of experience -OR- PHD with 1+ years of relevant experience
Relevant experience working with external customers
Direct experience in a foundry manufacturing environment
Experience in Quality Assurance or Customer Service
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